Shipping policy

M-KAE is based in Copenhagen, Denmark, and all of our products are shipped worldwide directly from our logistics partner during business days. 

Shipping
Customers can view their exact shipping cost at checkout before completing their order. This amount will be transparently displayed alongside the total purchase amount, ensuring clarity regarding all charges related to delivery.

 

Tracking info
Once we begin packing your order, you'll receive an email with shipping confirmation, delivery details, and a link to track your order online. Please be aware that it might take a few days for the tracking information to become available.

 

Taxes & duties - Norway and the United Kingdom
We ensure a transparent shopping experience for our customers in Norway and the UK by covering all taxes and duties. You only pay the price shown on our website, plus shipping – no unexpected fees upon delivery.

 

Taxes & duties
For other destinations, please note that customs and import duties may apply. As a small company, we’re unable to cover these costs, which vary by country. The recipient is responsible for any customs handling charges, taxes, or duties, including any fees if the package is returned due to refusal.

For any questions about our shipping policy, feel free to contact us.